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September 26 - October 01, 2021

Cancellation Penalties

***Please NOTE: Travel Protection is ALWAYS Recommended and Offered***

Cancellation Policy

If you or anybody traveling with you wishes to cancel either your/their holiday, you must contact your travel agent, and give notice of the cancellation. The voyage will only be cancelled on the date we receive the notice of cancellation. If you cancel, the financial impact of the cancellation will depend on the sailing date and when you cancel.  Please note we are very flexible in allowing you to change your sailing date  -- see below in this section.   

  • If you cancel 121 days or more from the sailing date, any money paid will be refunded to you in the same manner in which you paid, minus your deposit.  Your deposit will only be refunded if you cancel within seven days of your booking if your cancellation was 121 days or more from the sailing date.  
  • If you cancel 120 days or less from the departure date, no refund will be given, but see below for our flexible booking policy.

Note: the date of departure means the date the arrangements you have booked through us commence; that is, flight or hotel add-on component(s) to your voyage.  The sailing date is the date the Vessel, on the voyage portion of your holiday, departs the port of embarkation.  

Depending on the reason for cancellation, you may be able to reclaim any unrefunded money (less any applicable excess) under the terms of your travel insurance policy. Claims must be made directly to your insurance company. 

Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. 

Cancellations shall be deemed effective at 11:59 p.m. local east coast United States time on the date Guest communicates such cancellation.

Per person taxes and fees will be refunded to the credit card on file.
DAYS PRIOR TO SAILING DATE & CANCELLATION IMPACT

       121 days or more

  • All monies refunded, except for potentially your deposit. 
    Your deposit will be refunded only if cancellation is within 7 days of the date the deposit was made.  Otherwise, entire deposit amount is non-refundable.
     
  • 120 days or less    
    No refund; but you have flexibility to change your voyage date.
    Options available for cancellation up to 45 days of Guest’s departure date:

    • Receive a “Future Voyage Certificate” in the amount paid that can be applied to a new sailing up to 1 year after the original voyage date.
    • Change to a new voyage date up to 1 year after original voyage date.
    • Change names on the reservation; permissible up to 48 hours before your voyage sailing date.
    • Submit an insurance claim if travel protection (aka travel insurance) was purchased.   

Individual cancellation policies apply at the Guest level for any individual cancellation within a specified time frame.

TRAVELERS MUST HAVE PROPER TRAVEL DOCUMENTS

For international travel, excluding cruises that begin at and return to the same U.S. port, U.S. CITIZENS MUST HAVE A VALID PASSPORT.
For cruises that begin at and return to the same U.S. port, U.S. CITIZENS must have a VALID PASSPORT or original certified birth certificate w/raised seal and photo ID. NON-U.S. CITIZENS and RESIDENT ALIENS should contact their respective embassies and U.S. Immigration for applicable regulations.

Only ONE Registration Form Per Cabin/Room Please
TRAVELERS MUST USE THEIR LEGAL NAMES AS THEY APPEAR ON THEIR PROOF OF CITIZENSHIP TO REGISTER
Travel Cancellation Insurance

We strongly recommend purchasing travel insurance due to the vendor's very strict cancellation policies. This is to confirm that you are aware of the cancellation penalties as described above on this page and that travel insurance is available for purchase to protect against cancellation penalties due to unforeseen MEDICAL reasons.

BILLING & TICKETING INFORMATION (P.O. Boxes Not Accepted)
Deposit Requirements

It is the traveler's responsibility to determine the correct deposit amount. The deposit will be processed for the minimum amount required to secure the booking unless otherwise indicated by the traveler. Naturally, you can give your agent a call with any question.

There is a $100 deposit requirement to hold. Until May 31, 2021 Virgin Voyages is offering a 10% upfront AND another 10% if you pay in full before the sale ends! What a sweet way to save 20% on a dream of a vacation. Don't forget you Bar Tab, where $300 will get you an additional $100 AND, there is Bonus Sailor Loot with every cabin! Get Yours Today!

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